User experience.
What is UX?
Research and testing, Behavioural
psychology, Date Analysis, Personal development, Product design, Requirement
gathering, Information architecture,
Nomenclature, Copy writing, Tone of voice, Problem
exploration, Solution discovery, Prototyping, Interaction design, Interface
design, Responsive,
Performance, Visual design, Brand, Marketing
and comms, Customer service, Design culture.
> Research > Design > Validate
> Moderate >
There is a rise of the Digital Native
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We all have access to a phone
or something electronic.
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We're more connected to each other than
we have ever been and its not going to stop.
Step 1 – Identify your users
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Lean Personas
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15 minutes low investment, low
risk. Zero waste
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Team sport
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Validate and Iterate
Step 2 – Research
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FOG = Fact, Opinion or guess
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Surveys
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Face to face (Coffee shop test)
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Observation (Be where your
users are)
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